During the course of normal business, on a daily basis senior managers could receive large numbers of emails, so the notification from Viewpoint to review and cast a vote could be missed. We suggest a daily reminder email sent to the user until the workflow has been reviewed and vote cast.
Guest
| Company | Turner & Townsend |
| Job Title / Role | Associate Director |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
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Yes - it should operate the same way as Task reminders. In fact, it would be a great idea if Workflows and Tasks could be converged - with them operating and displaying in exactly the same way. In any given Document Container, you could have an extra tab strip at the top which can be toggled between Document View and Task View - each Workflow 'Task' would automatically have the Document's "Name" (Number) as the Task Reference.
Yes this is a good idea.
Perhaps instructing Users on how to make use of their "My Inbox" feature would help with this in the meantime? If users got in the habit of performing a daily check of "Items for their" action it could help keep users informed of outstanding items without the need for constant notifications which often get overlooked, ignored or sent to clutter / junk folders?
Great idea.
Enjoyed the democratic process!