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Premium rate support line - 50p per minute

The technical support line on offer from Viewpoint is fantastic, my only gripe is having to pay 50p per minute which soon racks up the phone bill. Is there a way that this support line could be a normal rate telephone number?

• Tom Alexander
• Mar 7 2019
• Not Applicable

Setup/Administration

Company	ULCCO Special Projects
Job Title / Role	Design Co-Ordinator
I need it...	Yesterday...Come on already

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  Tom Alexander commented

  March 08, 2019 14:35

  Hi Andrew,

   

  Thanks for the response, I will give our service provider a call and see what they say.

   

  Thanks again

   

  Tom

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  Admin
  Andrew Brennan commented

  March 08, 2019 14:29

  Hi Tom,

  The Viewpoint helpdesk number is a 084 local rate number in the UK and we do not profit from this service. Charges depend on your provider, which you may wish to reconsider: https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/costs-and-billing/how-much-does-a-phone-call-really-cost#accordion__target-86436

  Thanks,

  Andrew

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