This suggestion box is talked about a lot in pre sales and user conferences , but the reality looks like its only paying lip service to user requirements.
There are a lot of out of date comments and suggestions. Some requesting changes that have already been delivered and other commenting on the very recent menu update saying is too dim - these are urgent !!!
There are currently a few that relate to Field View that have been here a month or so. This is potentially an excellent tool to build a interactive relationship with your customers - but its just soooo frustrating to use.
We are all used to admins managing Facebook pages etc this should be the same principle.
Guest
| Company | Countryside Properties |
| Job Title / Role | IT Project Manager |
| I need it... | 1 month |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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