When an RFI is created against you or someone responds to one you raised you get an email with all the information on the RFI except for any attachments.
Company | John Sisk |
Job Title / Role | Regional Information Systems Manager |
I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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This would be extremely beneficial for external parties as they wouldn't need to log into the system to see an attachment, they would be able to view it from the email and reply to the email. We have some external parties that are happy to reply to the email notification but not to log into the system.