Submit Your Suggestions for Viewpoint for Projects

Allow Pop Up (Blockers) Browser Interfaces Poor

Allowing Pop Ups has never been such a hindrance to our users. Carrying out basic functions for users such as downloading drawings is an issue ( although not confirmed with this help desk call). Attached are some other things that fall foul of users not prompted to allow pop ups. And the help returned is not compatible with Microsoft I assume

  • Sarah Bowers
  • Oct 28 2021
API
Company Caddick
Job Title / Role Document Controller
I need it... Yesterday...Come on already
  • Attach files
  • Mark Boulton commented
    October 29, 2021 09:52

    This seems to depend on company. My current company already has Viewpoint set up as a safe site for pop-ups, so we've never had to do anything. But it's certainly not the case in many companies, who block everything until you specifically request IT to do it for you, on an individual basis, and for everybody else having to do the same.

    This unfortunately though is also a poor reflection on the IT policy management in some companies whereby they don't recognise EDMSs generally because it's not "software from them", and so treat each request to use it as some kind of personal favour, rather than an enterprise-grade tool, just because it's not an Accounts or Payroll thing.

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