The task email notifications show the first post and the latest post, but nothing in-between. This can lead to some confusion as the two posts may not be related, depending on how many replies there have since been.
It would be useful if there was the option to show the full thread history, or perhaps to show the last x amount of posts - or even have a clear note of how many posts there have been between the two, to avoid any confusion.
Steven Eggleston
| Company | Viewpoint Construction |
| Job Title / Role | Customer Support Specialist |
| I need it... | 1 month |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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It would also be useful to increase the character length within the post details when extracting a report. It is either limited to 100 or 200 characters just now which is unhelpful if your extracting a report to use as a log and issue as a complete record at the end of a project depending on the functionality of the tasks. E.G. RFI's
thank you for raising this following our conversation.
it would be very helpful to see all the posts with a date and who made the comment in chronological order, with a spacer line in between for clarity.
i dont think having a note of how many posts there have been will really help. that is already there (ie post 8.4 for example) but still means you cant read the latest response in context of what recent responses said