Company | Carillion PLC |
Job Title / Role | Business Information Manager |
I need it... | 6 months |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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For us we just need to see what the user did. It says viewed item but it doesn't tell you what item was viewed.
see attached
A detailed log like this would work fine for us.
This output report could be a very useful management tool. We currently do audit spot checks to assess whether parties are fulfilling our requirements, but a matrix would assist greatly.
Thanks John - When you connect with Aaron next can you provide some examples of what this report should look like.
If other customers have this need as well we would like to get some more concrete examples so that we can provide our designers with this information