When an item terminates a workflow, the creator gets a notification email.
The notification email needs to go to the person who revised the document and not the creator as the creator might have left the company or moved on or could be anything.
This is a fundamental lack of notifying the correct person.
Guest
| Company | Skanska |
| Job Title / Role | Document Control |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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A fix for this issue was released in 2017.04 in September 2017.
Uploader should receive the termination notification not the author of the first revision. Please :)
I think that there should be an option to either select notify originator or modified by at the start of the workflow process as someone may be filling in for a person and not want to get the notifications and these should be directed back to the originator of the file.
This is a real problem on large projects with large teams and creates a massive administrative overhead.
Cant believe this is the case, surely it would notify the person who uploaded not just the author!