Can we set up some functionallity where if a TQ or RFI is submitted via email the recipient can forward it to a Viewpoint email address and it automatically creates a new task/discussion.
Guest
| Company | Sir Robert Mcalpine |
| Job Title / Role | Design Manager |
| I need it... | Yesterday...Come on already |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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This is actually possible by enabling the Email Drop Box feature on a task/discussion container - from there you are able to forward an email to a pre-defined email address to create a task/discussion automatically - more information available on our help site here.