When clicking on a "Vote Required" workflow notification you are taken to the container the document was uploaded to, and the document properties window pops up in the foreground.
It's very common for users to close the pop-up and go hunting through the list of documents to find the item they need to vote on because it's not obvious you can click the Workflow link in the properties window (see attached screenshot).
Making it more obvious (as simple as adding "CLICK HERE TO VOTE!" next to that link) would save a lot of people a lot of clicks.
Company | Viewpoint |
Job Title / Role | Customer Success |
I need it... | 3 months |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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