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This idea has been merged into another idea. To comment or vote on this idea, please visit VPC-I-13 customisation of email alerts, so the email subject line tell you more about whats been uploaded or commented on..

Invitation email improvement request Merged

Is it possible to alter the email invitation the system sends out so the login process is easier?  
 
We have had some users who have struggled if they are using Chrome and the pop ups are blocked they have not been able to accept the invite and some have clicked on the how to accept the invite and not the link above.
 
Can I recommend the following changes are implemented if possible:
 
1.    move this text to a separate line below and make bold: -  To login: click here. 
 
2. Chrome users are prompted to ensure pop up are enabled and instruction link on how to do this
 
3.  Change text 'Click here and help is provided For help on how to accept this invitation, please click here.'   to    'For Help, Tutorials and User Guides click here ' 
 
send user to this page: https://vfpdocs.viewpoint.com/index.html 
 
  • Alistair Innes
  • Aug 9 2018
  • In Development
Setup/Administration
Company JLR
Job Title / Role Project Controller
I need it... 1 month
  • Admin
    Andrew Brennan commented
    October 05, 2018 10:21

    Hi everyone,

     

    We are progressing into the design and development stage of a project to restyle and reorganise the email notifications from VfP. We would very much like to engage with you and incorporate your feedback into this work to uplift the notification experience from VfP.

    If you would like to engage with us in this project, please send me an email andrew.brennan@viewpoint.com and tell me a little about yourself and how you engage with VfP:

    Name:

    Company:

    Job Title:

    VfP Enterprises I work on:

    How I engage with the notifications from VfP on a daily basis:

    (Are you mainly distributing/responding/both and what are the key processes you're involved with)

    Suggestions for improving/challenges faced with the email notifications from VfP:

    (1-5 suggestions or challenges you face with VfP notifications)

    We would require you to sign a Non-Disclosure Agreement (NDA) before we can progress to the next stage and share our mocks and work in-flight with you. I'll distribute this via email for those of you who wish to engage with us here.

    Looking forward to hearing from you soon.

     

    Thanks,

    Andrew Brennan

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  • Rebecca Ward commented
    August 22, 2018 02:22

    You need to use Explorer not Chrome for VfP I think

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