The "Click Here" link is the reason Notification Transmittals are sent. Scrolling past numerous recipients to find the link is onerous and frustrating.
This link should be contained in the upper part of the email, immediately visible without scrolling in the area referred to as "above the fold".
There is already a section called "Attachments" and the link to the item should be in this section.
Whether the link is moved or replicated to the upper part of the screen is immaterial, users should not have to hunt for the thing that is the reason for a Transmittal in the first place.
An alternative is to have the list of recipients collapsed by default and expandable by use of a toggle.
Company | BAM Ireland |
Job Title / Role | Document Control Admin |
I need it... | 1 month |
Dear Viewpoint Suggestion Box contributor;
We at Viewpoint sincerely thank you for your contribution to Suggestion Box on how we can improve Viewpoint products. While we can’t do everything at once, we rely upon your feedback to help guide the prioritization of our product improvements, and Suggestion Box is a critical tool for us to understand and prioritize our customers’ needs.
Viewpoint reviews Suggestion Box regularly for all of our products and updates statuses, adds comments, and performs various house-keeping (including deleting) as needed to ensure that Suggestion Box is maintained as a productive environment for product enhancements requests.
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Agreed. The list of document numbers as a long sequential string is a waste of space and an annoyance to recipients. It makes us as Document Controllers look sloppy and reinforces the wrong messages and ideas that many non-DCs exchange between themselves about us. I'm sure we all wish the notifications we generate were presented to a standard that we would be proud of rather than ashamed of!
Also for the "Download all items" link to be at the top of the list, not the bottom!!!
Good Idea. This should save lots of aggregated time especially as the recipients list gets longer and longer